Oak Clinic

Volunteer

Privacy Notice


This privacy notice discloses the privacy practices for www.oakclinic.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

Contact Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

 

Correcting Inaccuracies

If you find that the information we have is incorrect, please contact us immediately via telephone at 330-896-9625.

 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 330-896-9625.

 

Protected Health Information

This notice describes how your protected health information may be used and disclosed and how you can get access to this information. Please review it carefully.

Privacy Practice

This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law. PHI is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services. This protection extends to any PHI that is oral, written, or electronic, such as prescriptions transmitted by facsimile, modem or other electronic device.
ReCept Pharmacy may not disclose your PHI electronically without your authorization unless allowed by law. In some circumstances, as described in this Notice, the law permits us to use and disclose your PHI without your express permission. In all other circumstances, we will obtain your written authorization before we use or disclose your PHI
This Notice also describes your rights and the obligations we have regarding the use and disclosure of your PHI. Under federal and applicable state law, we are required to follow the terms of the Notice currently in effect.

Uses and Disclosures of PHI

We use and disclose information about you for treatment, payment and health care operations. The following are descriptions and examples of ways ReCept Pharmacy may use and release PHI:

Treatment: We may use or disclose your PHI to a physician or other health care provider providing treatment to you. For example: information  obtained by a licensed health care professional may be used to dispense prescription medications to you. We will document in your record information related to the medications dispensed or services provided to you.
Payment: We may use or disclose your PHI to get benefit payments for health care services provided to you. For example: we may contact your insurer or pharmacy benefit manager to determine whether it will pay for your prescription and to determine the amount of your co-payment. We  may bill you or a third-party payer for the cost of prescription medication or services dispensed to you. The information on or accompanying the bill may include information that identifies you, as well as the prescriptions you are taking or the services provided to you.

Health Care Operations: We may use or disclose your PHI in connection with our health care operations, and disclose PHI to business associates with whom we have written agreements containing terms to protect the privacy of your PHI. For example: ReCept may use information in your health record to monitor the performance of the licensed health care professional who is providing your treatment. This information may be used in an effort to continually improve the quality and effectiveness of the health care and services we provide.

Uses and Disclosures of PHI Based upon Your Written Authorization: Other uses and disclosures of your protected health information will be made only with your written authorization, unless otherwise permitted or required by law as described below. You may revoke this authorization, at any time, in writing, except to the extent that your pharmacist or the pharmacy has taken an action in reliance on the use or disclosure indicated in the authorization.

We may use and disclose your PHI without your permission only when certain circumstances may arise, as described below:

Business Associates: We may disclose your medical information to third party business associates to perform certain activities on our behalf. We have written contracts with these associates that protect the privacy of your medical information. For example: third party claim audits. When these services are contracted for, we may release your PHI to our business associate so that they can perform the job we have contracted them to do. To protect your PHI, we require the business associate to appropriately safeguard the PHI.

Communication With Others Involved in Your Healthcare: A licensed health care professional, such as a pharmacist, using their professional judgment, may release to a family member, other relative, close friend or any other person you identify, your PHI that directly relates to that person’s involvement in your health care. We may use or disclose your PHI to an authorized public or private entity to assist in disaster relief efforts and to coordinate uses and disclosures to family or other individuals involved in your health care.

Disclosures to Parents or Legal Guardians: If you are a minor, we may release your PHI to your parents or legal guardians when we are permitted or required under federal and applicable state law.

Communication Barriers: We may use and disclose your protected health information if your pharmacist attempts to obtain consent from you but is unable to do so due to substantial communication barriers and the pharmacist determines, using professional judgment, that you intend to consent to use or disclosure under the circumstances.

Required by Law: We may use or disclose your PHI to the extent that the  use or disclosure is required by law. The use or disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law. You will be notified, as required by law, of any such uses or disclosures.

Public Health: We may disclose your PHI for public health activities and purposes to a public health authority that is permitted by law to collect or receive the information. The disclosure will be made for the purpose of controlling disease, injury or disability; reporting births or deaths; reporting child abuse or neglect; reporting reactions to medications or products; and notifying people of product recalls. We may also disclose your PHI, if  directed by the public health authority, to a foreign government agency that is collaborating with the public health authority.

Health Oversight: We may disclose PHI to a health oversight agency for activities authorized by law, such as audits, investigations, and inspections. Oversight agencies seeking this information include government agencies that oversee the health care system, government benefit programs, other government regulatory programs and civil rights laws.

Abuse, Neglect or Domestic Violence: We may disclose your PHI to a public health authority that is authorized by law to receive reports of child abuse or neglect. We may also release your PHI to a government authority, such as a social services or protective services agency, if we reasonably believe you are a victim of abuse, neglect or domestic violence. In this case, the disclosure will be made consistent with the requirements of applicable federal  and state laws.
Food and Drug Administration: We may disclose your PHI to a person or company required by the Food and Drug Administration to report adverse events, product defects or problems, biologic product deviations, track products; to enable product recalls; to make repairs or replacements, or to conduct post marketing surveillance, as required.

Legal Proceedings: We may disclose PHI in the course of any judicial or administrative proceeding, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly  authorized), in certain conditions in response to a subpoena, discovery request or other lawful process.

Law Enforcement: We may disclose your PHI for law enforcement purposes as required by law or in response to a valid subpoena or other legal process.

As Required By Law: We must release your PHI when required to do so by law.

Workers’ Compensation: We may release your PHI as authorized and as necessary to comply with laws relating to workers’ compensation or similar programs established by law.

Although we may not engage in the following activities, under federal or applicable state law, we are allowed to use or disclose your PHI without your permission for these purposes:

Coroners, Medical Examiners, and Funeral Directors: We may release your PHI to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release PHI to funeral directors consistent with applicable law to carry out their duties.

Organ or Tissue Procurement Organizations: Consistent with applicable law, we may release your PHI to organ procurement organizations or other entities engaged in the procurement, banking, or transplantation of organs for the purpose of tissue donation and transplant.

Research: We may release your PHI to researchers when their research has been approved by an institutional review board (IRB) or Privacy Board that has reviewed the research proposal and established protocols to ensure the privacy of your information, as allowed by law.

Notification: We may use or disclose your PHI to assist in a disaster relief effort so that your family, personal representative, or friends may be notified about your condition, status and location.

To Avert a Serious Threat to Health or Safety: We may use and release your PHI when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

Correctional Institution: We may use or disclose your PHI if you are an inmate of a correctional facility and your pharmacy created or received your PHI in the course of providing care to you.

Military and Veterans: If you are a member of the armed forces, we may release your PHI as required by military command authorities. We may also release PHI about foreign military personnel to the appropriate military authority.

National Security and Intelligence Activities: We may release your PHI to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law.

Protective Services for the President and Others: We may release your PHI to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state, or conduct special investigations.

 

Your Rights

You have the following rights with respect to your PHI:

Obtain a Paper Copy of the Notice Upon Request: You may request a copy  of this Notice at any time. Even if you have agreed to receive the Notice electronically, you are still entitled to a paper copy. You may obtain a paper copy at your local ReCept Pharmacy or contact the ReCept Privacy Office.

Inspect and Obtain a Copy of Your PHI: You have the right to access and copy your PHI contained in a designated electronic record set which includes prescription and billing records. To inspect or copy your PHI, submit  a written request to the ReCept Privacy Office. We will respond to your  request within 14 days. We may charge you a fee for the costs of copying, mailing and supplies that are necessary to fulfill your request. We may deny your request to inspect and copy in certain limited circumstances. If you are denied access to your PHI, you may request the denial be reviewed.
Request an Amendment of PHI: If you feel that your PHI is incomplete or incorrect, you may request that we amend it for as long as we maintain the PHI. To request an amendment, submit a written request to the ReCept Privacy Office. Your request must identify: (i) which information you seek to amend, (ii) what corrections you would like to make, and (iii) why the information needs to be amended. We will respond to your request in writing within 60 days. In certain cases, we may deny your request for amendment. If we deny your request for amendment, you have the right to file a statement of disagreement with the decision and we may give a rebuttal to your statement.

Receive an Accounting of Disclosures of PHI: You have the right to request an accounting of your PHI disclosures for purposes other than treatment, payment or health care operations. This accounting will also exclude disclosures: made directly to you, made with your authorization, made incidentally, made to caregivers, made for notification purposes, and certain other disclosures including any disclosures made before April 14, 2003. To obtain an accounting, submit a written request to the ReCept Privacy Office. Requests must specify the time period, not to exceed six years. We will respond in writing within 60 days of receipt of your request. We will provide an accounting per 12-month period free of charge, but you may be charged for the cost of any subsequent accountings. We will notify you in advance of the cost involved, and you may choose to withdraw or modify your request at that time.

Request Communications of PHI by Alternative Means or at Alternative Locations: You have the right to request that we communicate with you in a certain way or at a certain location. For example, you may request that we contact you only in writing at a specific address. To request confidential communication of your PHI, submit a written request to the ReCept Privacy Office. Your request must state how, where, or when you would like to be contacted. We will accommodate all reasonable requests.

Request a Restriction on Certain Uses and Disclosures of PHI: You have the right to request a restriction or limitation on our use or disclosure of your PHI by submitting a written request to the ReCept Privacy Office. You must identify in this request: (i) what particular information you would like to limit, (ii) whether you want to limit use, disclosure, or both, and (iii) to whom you want the limits to apply. All requests will be carefully considered, but we are not required to agree to those restrictions. We will provide you with  a written response to your request within 30 days. If we do agree to restrict use or disclosure of your PHI, we will not apply these restrictions in the event of an emergency. We also have the right to terminate the restriction if: (i)  you agree orally or in writing, or (ii) we inform you of the termination, which becomes effective only with respect to your PHI created or received after we inform you of the termination.

Notice of Breach: ReCept Pharmacy will notify you in the event there is a breach of your unsecured protected information that poses a significant risk of financial, reputational, or other harm to you.

Incidental Disclosures: ReCept Pharmacy will make reasonable efforts to avoid incidental disclosures of your protected health information. An example of an incidental disclosure is conversations that may be overheard between the pharmacy staff and the patient during prescription drop-off or pick-up.

 

 


Staff Sign-In

Facebook


Copyright © 2007-2021 Oak Clinic for Multiple Sclerosis. All Rights Reserved.
 3838 Massillon Rd (Rt. 241) Suite 360,  Uniontown OH 44685  | 330-896-9625
Privacy Notice

Designed and hosted by Jacq Connect

Oak Clinic